Abant Machinery Customers Praise Hx Nitro ‘Remote Assistance Capability’ In The Midst Of Pandemic
The risk of coronavirus transmission has radically changed the way companies operate. The need for social distancing has just become normal, as one of the best measures to prevent the spread of the virus in public or private spaces. With the constraints on physical interactions in the outside world, the digital atmosphere has provided a gateway for organizations to restructure how they can carry out their daily routines.
Abant Makina has been helping various customers around the world remotely since the pandemic. Below, some of the comments of the customers who are quickly supported by the remote connection of Abant Machinery are shared with you.
“I easily installed on my line with little help from the technical remotely. It’s a great printer, very easy to use!” – Mr. Mert/Ağrı
“We usually ask Engineers to visit us for the training, but the flexibility of Hx Nitro made the online support possible. It was great!” – Mr. Emre/Malatya
“After receiving the shipment, the technical support team was with us to install and help us print on our product, and everything was done remotely.” – Mr. Serhat/Germany
The simplicity and flexibility of Hx Nitro has made it possible for Abant Machinery to easily facilitate remote assistance to customers. Its WiFi capability allows it to be controlled using any smart devices such as smartphone, tablet or computer.
“Whenever I have questions about the printer, the technical team is always abrupt in responding. We have been using Hx Nitro for a long time and there has been no time when the team did not provide us with immediate support.” – Mr. Hakan/İstanbul
“We were reliant on the online training videos and online support the technical team provided. The printer was also easy to operate, so we did not have a problem installing on our production line.” –Mr. Cemal/Rize
With the pandemic still outside our four walls and no clear picture of when things will go back to normal, companies need to provide a solution on how they can continuously provide support to their customers. Fortunately, Hx Nitro, with the help of the internet, has all the features needed to allow remote assistance anywhere in the world
